Walmart.ca is a popular North American based grocery store which has also recently launched their online pharmacy. They have also pharmacies in their stores located all over Canada and America. The online pharmacy offers different tools and useful articles under different categories like Health & Wellness magazines, Thinking Healthy (Articles, tip and tools), Pharmacy Services and Encyclopedia of Health. The pharmacists at Walmart can offer wide range of drugs for a valid prescription after thorough look by licensed pharmacist to make sure customers are getting right drugs.
Customers can shop under wide range of product categories that include Acne Care, Blood Pressure, Diabetic Care, Heartburn Relief, Herbals, Home Health Care, Multivitamins and many more. In total there are 28 different product categories under their online pharmacy section other health & beauty products. The website is interactive and allows customers to filter out products based on price, customer feedback, size, color and gender.
Customers can contact the store through email and phone while payment can be made through all major credit cards. They also offer a separate service to diabetic patients which is customized for the needs of only diabetic patients. Customers can also contact pharmacists at Walmart for any query about their health. The prices are also competitive. For example, Flintstones 50 Gummies are available for only $8.47 instead of actual retail price of $9.97.
Walmart Pharmacy Reviews
Even though, Walmart is big name when it comes to grocery, shopping and pharmacy but the online reviews and feedback is mostly below average with hundreds of complaints about their services and products. The number of available reviews reflects that they still enjoy a large base of customers but it appears that most of their customers are not satisfied with their services.
At CustomerAffairs.com, their pharmacy is rated almost 1 out of 5 after receiving 775 reviews that are mostly complaints. This is a serious negative rating from hundreds of customers which reflects very poor service from walmart.ca.
According to one customer, the prices are beyond fantastic but the service is horrible. According to another customer, over the phone pharmacy assistant was very rude and was not interested in answering his question.
All in all, customers have major complaints about their customer service that is not polite, unfriendly, rude and not responsive. The overall online reputation is very poor with very few customer review that are in favor of the pharmacy.
Walmart Pharmacy Reviews 2014 / 2015
Number of complaints remained high in 2014 and 2015 for Walmart Pharmacy which indicates that the giant company like Walmart has failed miserably to respond to customer’s raised concerns.
According to one customer, Sandra from Sierra Vista who reviewed the website on 15th April, 2015, she faced constant shortages of medicines from their pharmacy when ordered and in one case, they sent her wrong dose that almost sent her husband back to hospital after recent heart attack.
Another customer Teri, who reviewed the online pharmacy on 12th April, 2015, described his experience in following words, “So to sum it up, this Wal-mart Pharmacy Is understaffed, unreliable, unprofessional, and has obvious overwhelmed staff! In my opinion that is an inept way to run a pharmacy! Sick unhappy customers vs. burnt out staff? Horrific combination”.
All in all, there are hundreds of customers complaining about their services and customer support which makes us not to recommend to our readers.
Walmart Pharmacy Coupon Codes
The online store offers huge number of deals, discounts and coupon offers on their separate coupon page. Read ahead for more details.
- Coupon Codes. The Walmart offers pocketful of random coupon offers on all of their products including pharmacy. Customers can visit a separate section walmart.ca/coupons to check coupons related to their pharmaceutical products. For example, they allow customers to save $2 on Breath Right Product.
Even though, Walmart is a big name and their online pharmacy represents their hundreds of pharmacies located in different cities in Canada and America, but it is more than apparent from their customer feedback that they have failed to satisfy their customers. Even though, they still have large customer base but there are some serious issues raised by customers that makes them a bad option as an online pharmacy. Based on their overwhelmingly negative customer reviews, the online pharmacy is rated 2 out of 5 stars and we believe there are better online options available.