Edandmore reviews – Not Bad Customer Service

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Human are social creatures and manners or a good behavior is very much important to the survival of peaceful co-existence. When we see a waiter at a restaurant is behaving nice or a shopkeeper is taking care of our needs with full attention – we feel privileged and it is also good for the business because in such situations, customers usually buy something beyond their necessity and of course revisits multiple times. Edandmore.com has realized this interesting yet useful fact and utilized it to the fullest.  Customer satisfaction is of highest priority to this online pharmacy.

www.edandmore.com sells generic medicines for a wide range of physical illness like – acne, depression, insomnia, pain control, women’s health, men’s health, weight loss etc. It provides the customers with quality assured products and are very much careful about dealing with customers in the right way. The site doesn’t provide any kind of medical advice and asks customers to get one before placing an order on this online pharmacy. Clearly this is a sign of honest business. The online drug store claims itself to be ‘fanatic’ about customer care and this highly professional department consists of a toll free number, an international calling number, online chatting option, 24x7x365 help desk and the conventional ‘contact us’ form submission method.

The price of the medicines is really low and the with that low price, the site provides the customers with a ‘loyalty reward’ of 10% discount. Coupon codes provided by this online store help customers save even more which is upto $39 on different medicines. Payments can be made by Visa, check/ money order for an order of more than $100, Mastercard which customers will be guided by the customer care team to buy a VISA gift card with to make the payments. Sometimes, the payment via VISA doesn’t properly work. The online pharmacy provides a free shipping for all the orders.

All orders are shipped via the 1st Class International Airmail and Registered Airmail. Usually it takes 10-14 working days to deliver an order inside the USA and for UK it may take up to 21 working days. Larger orders are shipped in segments instead all at one time but nothing is mentioned clearly about this process. If a delivery contains wrong or incomplete order or does not reach the destination at all, the online store will provide a reshipment. In order to avail this, customers must make sure that they provide a correct address and contact the customer care department withing 8 weeks from the ship date.

There has been a mixed opinion found about the online store. Reviews show that people are either very satisfied or very disappointed with the services i.e. response from the customer care department, price, delivery and quality of medicines. People are especially bothered about the delivery time taken or non-delivery. Reviews have also been found regarding monetary hassles faced by customers. Even, customers have found that the physical address does not even exist.

The reviews are mostly positive and therefore, it is better to give it a try instead of just avoiding due to some unwanted incidents.

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